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autocount_pos [2025/04/03 09:27] – supportautocount_pos [2025/04/04 06:40] (current) – support
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 ==== AutoCount POS ==== ==== AutoCount POS ====
-**"GraphOn reply for the autocount & goglobal unable install issue"** 
-\\ 
-I found a workaround for the issue with Windows 11 and GO-Global and AutoCount and the issue with installing/uninstalling. If you run into an issue uninstalling or installing, you can rename the GO-Global ggse.sys to ggse.sys.bak (and reboot) to work around the issue. 
    
-I installed GO-Global 6.3.1.33754 on a Windows 11 vm running on HyperV. And I installed GO-Global first and then I installed AutoCount Accounting. But I had to temporarily disable GG in order to install AutoCount. +  * [[autocount_pos:posfrontenderror | POS front-end error when key in value]] 
-  +  * [[autocount_pos:posShowUnsyncTransaction | POS show unsync transaction]] 
-In order to install AutoCount on a Win11 pc with GO-Global installed, please first rename ggse.sys to ggse.sys.bak in the following location: +  * [[autocount_pos:POSSQLQuery| POS SQL Query]] 
-C:\Windows\System32\drivers\ggse.sys to ggse.sys.bak +  * [[autocount_pos:POSCreditCardmachineintegration| POS Credit Card machine integration]] 
-  +  * [[autocount_pos:POScreditcardmachineA920| POS credit card machine A920]] 
-Once that is renamed, you must reboot the computer. And after the reboot, you will be able to install AutoCount. Once AutoCount is installed, you can rename ggse.sys.bak back to ggse.sys and reboot the computer again. +  * [[autocount_pos:posAllowNegativePrice| POS allow negative unit price]] 
-  +  * [[autocount_pos:posResetConfigurationPassword| AutoCount OneSales POS]] 
-I had to rename ggse.sys in order to get AutoCount to install, and I renamed it back after the AutoCount was installed. And now everything is working for me on my Win11 host. I reenabled ggse.sys and rebooted and I can start GO-Global client sessions and run AutoCount from the client session.+  * [[autocount_pos:pos3.0upgradepos5.0| POS3.0 upgrade 5.0]]